Privacy Policy

Wamambo Consultancy (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients and website visitors in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

We may collect the following information:

• Name and surname
• Business name
• Email address
• Telephone number
• Business information provided during consultations
• Information submitted through contact and booking forms
• Technical information such as IP address, browser type, and website usage data

Your information is used to:

• Respond to enquiries
• Provide business consulting services
• Prepare proposals and quotations
• Improve our services and website
• Communicate important updates
• Meet our legal and regulatory obligations

We implement reasonable technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. All traffic to this website is encrypted in transit (HTTPS), and we apply hardened HTTP security headers including Content-Security-Policy and HTTP Strict Transport Security (HSTS).

We do not sell or rent personal information. Information may be shared only where required by law, with your consent, or with trusted third-party processors who help us deliver the website and our services. These currently include:

• Cloudflare — content delivery, DNS, and edge security for this website.
• Cal.com — the scheduling/booking platform that powers our discovery-call booking.
• WhatsApp / Meta — optional messaging channel used only when you initiate contact with us via the chat button.

Each processor acts on our instructions and is bound by contractual and legal confidentiality obligations. We review these relationships periodically.

Some processors (including Cal.com and WhatsApp/Meta) are hosted outside the Republic of South Africa, principally in the United States. Where we transfer personal information across borders, we rely on appropriate safeguards recognised under POPIA — including the processor’s published contractual commitments and, where applicable, adequacy or certification mechanisms — and we transfer only the information necessary to provide the relevant service.

We keep personal information only as long as necessary for the purposes set out in this policy or as required by South African law:

• Enquiry and booking data: up to 24 months after last contact, unless an engagement follows.
• Client engagement records: for the duration of the engagement plus the statutory retention period (generally 5 years for tax- and CIPC-related records).
• Website technical logs: up to 12 months.

When information is no longer required, we securely delete or de-identify it.

Under POPIA, you have the right to:

• Access your personal information
• Request corrections
• Request deletion where legally permissible
• Object to certain processing activities
• Withdraw consent where applicable

To exercise any of these rights, contact our Information Officer at [email protected]. We respond in line with POPIA timeframes (within 30 days, or as otherwise prescribed).

Wamambo Consultancy has appointed an Information Officer as required by POPIA. Enquiries and requests under this policy may be directed to:

Information Officer, Wamambo Consultancy
Email: [email protected]
Address: Johannesburg, Gauteng, South Africa

You may also lodge a complaint with the Information Regulator of South Africa (https://www.justice.gov.za/inforeg/).

Privacy enquiries can be directed to:

Wamambo Consultancy
Email: [email protected]
Website: https://wamamboconsultancy.co.za
Address: Johannesburg, Gauteng